Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Freckles7
Newbie

Deleted app keeps appearing

I recently deleted the YouTube app from my account. I set up a password that is needed to install any apps. My child went and found YouTube and was able to open it without the password. It does not appear on the Home Screen, so I cannot delete it, but it continues to open for us. Any suggestions?

0 Kudos
2 REPLIES 2
JWS9518
Binge Watcher

Re: Deleted app keeps appearing

Roku parental controls can help manage content on Roku, but they don't apply to external channels like YouTube. However, YouTube does have its own parental controls that allow parents to set up a way to control YT viewing. You could set that up through YT and see if that helps

0 Kudos
makaiguy
Community Streaming Expert

Re: Deleted app keeps appearing

@Freckles7-

Setting a PIN and requiring it to be entered when adding a channel works when attempting to add via the Roku's user interface. 

Unless things have changed recently, adding a channel via a web browser on the Roku Channel Store's web pages bypasses the PIN requirement.  Be sure the password for accessing your Roku account is one not known by your children if you don't want them to be able add channels.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.