Channels & viewing

[Warrenmuppet666]

Happened a few days ago. Everything I try to watch on Disney plus, menu is normal but when I watch the show the audio works but the picture is the movie played in crazy colors over everything. I tried to uninstall then reinstall the Disney plus’s app and did not fix it. I have no updates needed on tv. Just started doing it on the peacock app too

how do i fix this?

[RokuJharra-Q]

@Warrenmuppet666 Welcome to the Roku Community!

Thank you for contacting us about your issue—I'm here to assist you!

Can you please share a picture of your TV screen and tell us which Roku TV you’re using, or can you provide the serial number of your Roku TV?

I look forward to hearing from you!

Best,
The Roku Community Team