I am trying to watch Wicked on my Peacock Subscription:
https://www.roku.com/whats-on/movies/wicked?id=4095976350de504abb6ae3002febf5d4
Peacock TV is shown as installed:
https://channelstore.roku.com/browse/movies-and-tv
Yet the Peacock TV app does not show on my home screen to uninstall and reinstall, much less run, I cannot find Peacock TV in the app search, and Wicked does not offer Peacock TV as an option for viewing (only rentals).
Thank-you for your help
Hey there! @DineIn
Thanks for the info! After reviewing your device, the Roku Express 3700x isn't supported by Peacock TV. You can check the full list of supported devices here.
For more details on availability, you can reach Peacock TV support here.
Thanks for your understanding and ongoing support in our community.
Cheers,
Roku Community Team
Thanks for letting us know that the Peacock does not show up on the Roku home screen. Can you provide more details?
Looking forward to your response.
Roku Community Team
Peacock TV
Serial number
YU00YT064528
Device ID
7G273Y064528
OS version
14.1.4 Build 7709
I performed one this afternoon.....It said that it was up to date.....I just performed another update....It said "App Update....upgrading the fun..." but Peacock still does not show on the home screen.
We've started seeing reports of individual installed channel apps not being shown in the home page channel grid. These channels can be found and accessed via a channel search but this method is not very convenient.
This has been reported with a number of different installed channel apps, so it may be a random glitch not tied to any particular channel app.
A method has been reported as means of removing the channel app in the hope that a re-install will now be visible in the home page channel grid. Note that this method removes the channel app itself from your Roku account, but does NOT cancel any paid subscription you may have for this channel.
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VIA ROKU REMOTE APP ON ANDROID AND IOS DEVICES
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When in the Roku remote app on your mobile device:
• If necessary, click "Devices" at the bottom of the screen, and connect to one of your Roku devices.
• Again at the bottom of the first screen click on the "Search" magnifying glass and search for your channel.
• Click AND HOLD the channel you wish to remove (a quick click will bring up the remote controls instead).
• Click on "Remove" and confirm.
Hey there! @DineIn
Thanks for the info! After reviewing your device, the Roku Express 3700x isn't supported by Peacock TV. You can check the full list of supported devices here.
For more details on availability, you can reach Peacock TV support here.
Thanks for your understanding and ongoing support in our community.
Cheers,
Roku Community Team