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Anouska
Newbie

Content episodes playing backwards.

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Watching Andromeda season 2 and the episodes are playing backwards. If I watch episode 4, it should play episode 5 next but instead it plays episode 3. 

 

Any help would be appreciated.

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RokuTakashi
Community Moderator
Community Moderator

Re: Content episodes playing backwards.

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Hi, @Anouska 

A follow-up regarding your concern.

We are pleased to inform you that our team has successfully resolved the issue. We kindly encourage you to access the content to ensure that the episodes in each season are set in order.

If the issues persist, please do not hesitate to inform us, and we will address them promptly.

Best wishes,
Kash

Takashi O.
Roku Community Moderator

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2 REPLIES 2
RokuTakashi
Community Moderator
Community Moderator

Re: Content episodes playing backwards.

Jump to solution

Hi, @Anouska 

Greetings, and welcome to the Roku Community.

We came across your post regarding an issue with the episodes playing backward. Kindly be advised that this has been forwarded to the appropriate Roku for review and investigation. 

Our team will work on the issue diligently and will keep you posted in this thread once more updates have been acquired from the team.

We hope for your patience and understanding as we work on this.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
RokuTakashi
Community Moderator
Community Moderator

Re: Content episodes playing backwards.

Jump to solution

Hi, @Anouska 

A follow-up regarding your concern.

We are pleased to inform you that our team has successfully resolved the issue. We kindly encourage you to access the content to ensure that the episodes in each season are set in order.

If the issues persist, please do not hesitate to inform us, and we will address them promptly.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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