Channels & viewing

[RokuJanadeeK]

Hi @Jimmi,

Thanks for letting us know.

We understand that you're having display issues when streaming. We're happy to look into this.

Could you please send us a photo of the said color issues? Also, may we know what channels are affected by this and when the issue started? What steps have you taken so far?

Please keep us updated so we can provide you with an accurate resolution.

All the best,
Janadee

[Court009]

My Roku TV is about 6 months old. Today is the first day I noticed the dark picture when streaming anything. I tried the menus as well as pressing star on my remote and none of the settings fixed it. I then unplugged the tv from the wall, software update, power restart through settings-system-power-restart. I checked it and it seemed to work fine. Hopefully I don’t have anymore issues anytime soon as this is a new tv. Best of luck to the rest of you.