Channels & viewing

[RokuKariza-D]

Hello @Gypsywonder

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we can assist you further.

All the best,
Kariza

[Randy13]

I have a Roku stick plugged into a relatively new smart TV. Spectrum has been an available option until tonight. I am now getting that RLP-1035 error message which is not listed in the website Danny provided a link to. I do get a channel menu, but with the same click as the OK button, it cycles right back to this error message. Just a note, all the other cable options work just fine--this seems to be a Spectrum issue.

[RokuMary-F]

Hi @Randy13,

Thanks for posting in the Roku Community!

In this case, we recommend contacting Spectrum TV directly to follow up for more help. They’ll be able to best assist with any issues and functionality inquiries. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here

Please keep us posted on what you find out.


Best regards,
Mary

[rp6570]

open settings go to advanced and do a factiory reset, after completed plug in your info and you'll be all set to go.