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Ashleah
Reel Rookie

Closed Captioning not working with mgm+

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My closed captioning is on and works with all other apps except MGM+. Online, through the MGM+ website, captioning works fine, but I can't seem to get them to work with the Roku. I have updated the system and updated the app. Please help. 

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Kristin2
Binge Watcher

Re: Closed Captioning not working with mgm+

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I have had this issue with certain apps.  I have found that turning off the captions, and then restarting the Roku sometimes helps.  Wait to turn them back on until you have rebooted the Roku.  Hope this helps.

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Kristin2
Binge Watcher

Re: Closed Captioning not working with mgm+

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I have had this issue with certain apps.  I have found that turning off the captions, and then restarting the Roku sometimes helps.  Wait to turn them back on until you have rebooted the Roku.  Hope this helps.

Ashleah
Reel Rookie

Re: Closed Captioning not working with mgm+

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Thank you so much! This did the trick, and the captions are working now. I really appreciate your response!

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Kristin2
Binge Watcher

Re: Closed Captioning not working with mgm+

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You’re welcome.  Glad it worked.

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