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gwenfowlkes
Newbie
‎08-04-2023 03:06 PM

Charged for Showtime and Paramont, only ordered Paramount woul like a refund on Showtie.

Talked to someone eariler, I had said stars not Showtime. Only ordered Paramont not Showtime would like a refund for the Showtime and keep the Paramont.

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RokuJanadeeK
Community Moderator
Community Moderator
‎08-04-2023 03:20 PM

Re: Charged for Showtime and Paramont, only ordered Paramount woul like a refund on Showtie.

Hi @gwenfowlkes,

A warm welcome here at the Roku Community!
Thanks for reaching out to us here regarding this matter.

It will be more effective if you directly contact our Account-Billing team, as they are the best ones who can further assist you with this.
Visit our Account and Billing Support page and choose the "Account, payments, and subscriptions" category. There should be an option where you can talk to one of our live representatives.

If you need further clarification and assistance, let us know.

Warm regards,
Janadee

Nadee K.
Roku Community Moderator
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