Channels & viewing

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dmont76
Reel Rookie

Channels Guide fix or update?

I had over 300 plus channels in my guide. Now it shows 19. Is there a fix to show both antenna channels and streaming? They were all there. Now I have to switch tv input and hide streaming to get local channels. It seems the guide is the issue.

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2 REPLIES 2
RokuERey
Retired Moderator

Re: Channels Guide fix or update?

Hi @dmont76,

Thanks for joining us here in the Roku Community!

We understand that you're receiving fewer channels on your antenna. Help is available. If you haven't attempted any troubleshooting, we recommend performing a rescan to see if that helps to recover the channels.

Here's how. From Settings, navigate to TV inputs, then select Live TV and select Scan for channels.

We would also recommend to perform a system reboot after that. Navigate to Settings > System > Power > System restart.

We hope this helps!

Thanks,
Rey

ERey.
Roku Community Moderator
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dmont76
Reel Rookie

Re: Channels Guide fix or update?

Yeah. I've done all that. Ever since the last update it's all been messed up. 

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