Channels & viewing

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Elycle
Newbie

Channel cannot be removed

I have been trying to removed FTA Puerto Rico channel from the manage subscription menu with no success. 

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1 REPLY 1
AvsGunnar
Community Streaming Expert

Re: Channel cannot be removed

@Elycle 

Many of the Subscription channels require you to cancel the subscription first before you can remove it from the Roku device.  Head over to https://www.roku.com/ and sign in to your dashboard account and cancel the subscription under "Manage Subscriptions".  Then try again to remove FTA Puerto Rico.

Generally, only the free channels/apps can be removed from the device simply using the * button.  Or those in which you pay the provider directly.

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If you have already canceled and still having trouble just removing the channel/app tile, go to Streaming Channels on the device home screen, search for the FTA channel/app, select it, and look for option "Remove Channel".

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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