Channels & viewing

[carl2]

I got the 2 month free trial advertised by Roku in my email. But it won't let me sign into Paramount. When I Signed up for it, it never asked me to enter a username and password. And it shows up on my active subscription.

[Donnyraylong88]

I’m having the same issue. Any info would be appreciated.

[Alex-Roku]

Hey there,

We would first like to thank you for your patience in regard to solving your login issue. 

@carl2 and @Donnyraylong88 Do you still need help signing into Paramount+? If so please respond to this post or send us a direct message and we can go from there.

[Hobzac]

I cannot sign into paramount plus on roku using roku user name and password as directed. 

[renojim]

@Hobzac, you never, ever need to enter your Roku username and/or password on a Roku device.  It's part of your Roku account and your Roku device is linked to that account, so entering a Roku username/password doesn't make any sense.  Any channel/app on a Roku device that's asking for a username/password is asking for the information specific to an account for that service, not your Roku account information.

Having said all that, if you subscribed through Roku try accessing Paramount+ through The Roku Channel and not the Paramount+ channel/app.

The Roku Channel | TV App | Roku Channel Store | Roku