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fiola
Reel Rookie
‎11-09-2023 04:26 PM

Cannot subscribe to a channel

I have a Roku Premier and have added the channel Fit At Any Age to my account today.

Unfortunately, although I can click on the channel and follow various paths on my tv screen , including a SUBSCRIBE button to subscribe to this channel,  the final page is a dead end with no subscription option for me to choose. Any alternative way of subscribing? Thanks!

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renojim
Community Streaming Expert
‎11-09-2023 06:41 PM

Re: Cannot subscribe to a channel

The channel  doesn't get great ratings and I can't get anywhere with their website (https://www.fitatanyagetv.com/help).  It kind of makes me wonder if they're still in business.

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fiola
Reel Rookie
‎11-10-2023 05:59 PM

Re: Cannot subscribe to a channel

Hi, Thank you for taking the time to research.  Just to give you some background: The channel used to be independent, and I subscribed via their website for a number of years.  Then about 8 months (?) ago, I received notification from Fitatanyagetv that they were no longer offering subscriptions through their website but would now be available on Roku. Their website, as you mentioned, is a dead end,

Do you have any suggestions how I might find out more info from Roku?

Does Roku sometimes show channels on screen that are not available?

thanks again!

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