Channels & viewing

[Oscarv]

• What specific Roku device you are having issues with? Onn TV model 100012585
• What region are you currently located in? Mexico
• Do you have any error codes or messages? No
• Are you connected to a strong internet connection? Yes

same issue here

[RokuTakashi]

Hi, @Oscarv 

Greetings, and welcome to the Roku Community.

Thanks for your inquiry regarding the availability of MAX in Mexico on the Roku platform. 

You can download the MAX app on your Roku TV by visiting this link: MAX

In addition, you can directly install the MAX app on your Roku TV by searching it through the search section and adding the app to your channel tile list. For more information, you can visit this support article at How to add channels to your Roku® streaming device

We hope this helps, and have a Happy Streaming!

Best wishes,
Kash