Channels & viewing

[in_search_of]

Hello Community,

I hope someone can help me find a solution.

My wife was watching a channel, but decided to go to another channel. After selecting the new channel, it showed "loading", but nothing happened because the channel she was watching continued to stream.

I turned off Roku and turned it back on, a number of times, without success because the channel continues to stream.

Hoping that someone can tell us what we should do to get back to normal. Thanks.

[renojim · Accepted solution]

Unplug the power briefly or press the reset button.

[in_search_of · Accepted solution]

@renojim, thanks a million. Your suggestion worked, and I'm grateful.

Have a great rest of the day or night where you are.