A warm welcome here in the Roku Community, @Gloriamckinney!
We apologize for any inconvenience you experienced while attempting to sign in to your Paramount account. We are here to assist you in any way possible.
Please be advised that the channel provider is responsible for handling the authentication process for the channel. Therefore, if you need to reset or change your channel account information, we recommend that you contact the channel provider directly for assistance.
You can find all the necessary assistance for Paramount by visiting their reliable and informative support page: Paramount+ Contact us.
Thanks,
Jharra
Jharra Q.
Roku Community Moderator