Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kim61
Newbie

Can’t sign in to apple tv on roku

Apple tv sign in is on a continuous loop on my roku tv. I talked with apple tech who said it was roku software. When will roku address this issue?

0 Kudos
3 REPLIES 3
RokuJohnB
Community Moderator
Community Moderator

Re: Can’t sign in to apple tv on roku

Hi @Kim61,

Welcome to the Roku Community!

We'd like to know more about the issue that you're having with your Apple TV channel. Could you send us a photo or video of your running problem with the Apple TV channel? What troubleshooting steps have you taken so far? In the meantime, you can try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.

Let us know how it goes, and we will continue to assist you further.

Thanks,

John

John
Roku Community Moderator
0 Kudos
Gregoriuos
Newbie

Re: Can’t sign in to apple tv on roku

I tried to sign up for the Apple trial subscription and my Roku password did not work. I can log in to my Roku account.  I have tried multiple times and am giving up... 

0 Kudos
RokuJohnB
Community Moderator
Community Moderator

Re: Can’t sign in to apple tv on roku

Hi @Gregoriuos,

Greetings from the Roku Community!
We understand you're having a problem with the Roku TV. We're happy to help. Would you kindly send us the data we have requested above? Also, try the troubleshooting steps above and see if that fixes the issue.

We look forward to hearing from you soon, and we will continue to assist you further.

All the best,

John

John
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.