Channels & viewing

[Ginny48]

I bought the vip for IQIYI on my phone and it says to scan the code on IQIYI app on Roku to log into your IQIYI vip account but there is no code to scan. When I log into IQIYI with my vip login email and password  it keeps trying to get me to buy the vip subscription which I’ve already done on my phone. It’s the same account because it shows my same email and user ID. I’m soooooo confused. Why does it have to be this hard. It’s simple, use your login credentials and use the account on Roku. What’s going on? How can I watch IQIYI on my TV? I’ve searched the IQIYI site and I’m following all the instructions but it will not work. Please help me

[RokuJohnB]

Hi @Ginny48,

A warm welcome here in the Roku Community!

We understand you are having difficulties accessing your IQIYI channel and we're sorry for any inconvenience this has caused.

Please be advised that IQIYI creates its own channel and handles authentication against your subscription, so there isn't a way for Roku to manage or authenticate your IQIYI credentials.

We request you contact the IQIYI channel since each channel is built and maintained by the individual channel partner.

Regards,                                                                                                                                              John