Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
Hi @pbail, we're more than happy to look into this and determine where the charges are coming from. We will be sending a direct message to you here, so please keep a lookout in your DM's so we can further assist!
Hector, I finally figured it out and it was all my mistake. Apparently I had another roku account which I originally used to subscribe to paramount plus. After I signed into that older account I was able to cancel paramount plus. So sorry for all the confusion and trouble.
Hey @pbail! No worries, we're here to help if you need us to. Glad to hear that it was sorted out, but definitely feel free to reach out if you have any other questions.
