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mfinebrg
Newbie
‎10-03-2023 06:22 PM

CBS network audio out of sync

There is a major problem with the live CBS network feed on the Paramount + channel on the Roku channel, to the point that it is not watchable.  The audio feed is completely out of sync to the video feed and it freezes multiple times.  Same problem on all my Roku devices and restarting the Roku does not fix it.  Please offer a solution to this as soon as possible.  Thanks  

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RokuJohnB
Community Moderator
Community Moderator
‎10-04-2023 10:12 AM

Re: CBS network audio out of sync

Hi @mfinebrg,

Thank you for bringing this issue to our attention, and welcome to the Roku Community!
We will be more than happy to assist you further with the CBS channel issue. Do you have any other device/s connected to your TV? (e.g. speakers and another sound system) In the meantime, please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.

We look forward to hearing from you soon and we will continue to assist you further.

Kind regards,

John

John
Roku Community Moderator
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