Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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jmuscato
Reel Rookie

CBS channel requires linking Cable providers daily

Agree- have to do this daily. Very frustrating. 

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1 REPLY 1
RokuKariza-D
Roku Guru

Re: CBS channel requires linking Cable providers daily

Hello @jmuscato 

Thanks for bringing this to our attention.

Does the issue only occur on the CBS channel or across other channels that require cable provider linking?

In some cases, removing the affected channel and then reinstalling it helps. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Keep us posted!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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