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Arend7
Reel Rookie

CBS Sunday morning news does not display.

The snake goes around and around but the CBS Sunday morning news never opens

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator

Re: CBS Sunday morning news does not display.

Hi @Arend7,

Thanks for posting in the Roku Community!

We understand that you are facing an issue with playing the CBS Sunday Morning. We would like to know how to identify and resolve any playback issues

We'd like to gather more information about the issue you're running into. Please help us with the below information to proceed further:

  • What channel are you trying to load the CBS Sunday Morning from?
  • What was the error message when attempting to stream the channel?
  • Have you tried removing the channel that you are experiencing the issue with from the Roku home screen? Then, disconnect your device from power for a minute. Plug it back in, then try to add the channel back once more and see if this clears up the issue.

To help troubleshoot any playback issue further, follow this link: How to resolve a channel playback issue | Official Roku Support

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary

Mary F.
Roku Community Moderator
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