Channels & viewing

[WN111841]

We are trying to get Bally Sports plus on our Roku.  It is not listed in our Roku apps.  How do we get Bally Sports plus on our Roku.  Also how do we cancel our subscription to Bally Sports?

[RokuJanadeeK · Accepted solution]

Hi @WN111841,

Thanks for reaching out!

We understand that you wanted to add a channel to your Roku device. Here's how:

1. Press home on your Roku remote
2. Scroll and select Store 
3. Select Channels, then browse by genre, recommended, featured, top free, and other categories
4. When you want to learn more about an app, press OK on your remote
5. If the app is free, select Add channel; if the app requires a subscription, select OK to start a free trial or purchase a subscription.

Refer to the article for full details here. In cases where the app is not listed on the Roku channel store, you'll want to reach out to the channel provider and inquire further, as they are the ones to develop and maintain their channel on the Roku platform.

We hope this helps. Let us know if you have further inquiries.

Regards,
Janadee

[RokuJanadeeK · Accepted solution]

Hello, @WN111841.

We appreciate your inquiries regarding cancelling a subscription on Roku. We're happy to assist.

You can follow the steps below to do so:

To cancel subscriptions billed through Roku Pay:

1. Sign in to your Roku account and go to Subscriptions
2. Under Active subscriptions, select the subscription you want to cancel and select Turn off auto-renew
3. Continue to use your subscription until the end of your current billing cycle.

The full article for additional help is here.

We hope this helps.

All the best,
Janadee