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JenMonkey
Newbie

Re: AppleTV won't play "Video Not Available"

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It worked!!  Same as others - slightly different wording.  Thank you so, so much!!

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SJH134
Newbie

Re: AppleTV won't play "Video Not Available"

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That worked.  I find it so strange that the audio setting would affect the Apple playback, but, it worked and I'm grateful.  I'd love to know WHY it worked....might provide insight into future issues with just about any app conflict.  Thank you for posting this solution.

TerriWC
Newbie

Re: AppleTV won't play "Video Not Available"

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This worked for me. I’d never had figured that.

EJBiel
Reel Rookie

Re: AppleTV won't play "Video Not Available"

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This truly works but on my Roku it is slightly different 

resolve the issue by changing the audio settings on the Roku in Settings > Audio > digital output format> Stereo 

PBGator
Reel Rookie

Re: AppleTV won't play "Video Not Available"

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That audio switch solved the issue for me. Now Apple plus is back to playing like it used to. Thanks

Jeljo
Newbie

Re: AppleTV won't play "Video Not Available"

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I’ve been having this same issue with trying to stream Apple TV on Roku, and changing the audio settings from Auto to Stereo resolved the issue for me. Thank you for the post!

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Fritomnky
Reel Rookie

Re: AppleTV won't play "Video Not Available"

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I have a Roku express hooked up to a projector, and I get zero audio from it on 2 different shows, and the majority of the rest of the shows gives me the error message like above.

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RokuJanadeeK
Retired Moderator

Re: AppleTV won't play "Video Not Available"

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Hi @Fritomnky,

Thanks for sharing this concern with us.

May we know if you're referring to the Apple TV app just like the others on this thread or if this is completely a different channel/s you're having issues with? If so, would you mind naming a few? Also, have you tried changing the audio settings? This fix somehow sorts out issues with playback and audio, so we recommend trying this one. We'll need more details to provide an accurate resolution as possible.

Kindly keep us informed.

Sincerely,
Janadee

Nadee K.
Roku Community Moderator
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TinaCrabtree
Reel Rookie

Re: AppleTV won't play "Video Not Available"

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I was having the same issue. Saw earlier reply to change audio settings from auto to stereo. It worked. I was on phone with Apple last night & they couldn't help me. Told me to contact Roku, but in support it says no agent available to assist...  Anyway, try changing the audio settings. It worked for me.

Fritomnky
Reel Rookie

Re: AppleTV won't play "Video Not Available"

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So I figured out it’s the settings in the Roku program that need to be changed, not in Apple TV app lol. So It works great now!!!

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