Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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islandalan
Level 8

Apple TV app network unavailable error

I have several Roku TVs and the Apple TV has suddenly stopped working. I now get "Network Unavailable" errors on every device. Apple TV works fine on my iPad and laptop. I have updated drivers on all my Roku devices. I have reset my router. The problem appears to be specifically with Apple TV through Roku. Anyone else having this issue? 

18 REPLIES 18
RokuDanny-R
Roku Employee
Roku Employee

Re: Apple TV app network unavailable error

@islandalan

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

In addition, have you tried signing out of the Apple TV channel and then signing back in again to see if that helps the issue you are experiencing?

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Bpmcguirk92
Level 7

Re: Apple TV app network unavailable error

I’m having issue with this as well. Removing channel, system restart, and add Apple TV back didn’t resolve the issue. 

Joepaiii
Level 7

Re: Apple TV app network unavailable error

Same issue here

SusanBrand
Level 7

Re: Apple TV app network unavailable error

Happening to me as well. Was in the middle of watching. Tried all the things including Audio trick. Not working.

Klg5283
Level 7

Re: Apple TV app network unavailable error

I’m having the same issue and removing the Apple TV app and restarting the Roku doesn’t fix the issue. All my other apps work just fine so it’s not a connectivity issue

pipingplover
Level 7

Re: Apple TV app network unavailable error

Same with me. So frustrating as I started a free 7 day trial within the app 🤦🏻‍♀️ 

pipingplover
Level 7

Re: Apple TV app network unavailable error

I just checked the app on my phone and that won’t work either..

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Fuggoff
Level 7

Re: Apple TV app network unavailable error

I’m having the same thing starting at about 8:10p EDT. I’ve powercycled and uninstalled everything, no dice.

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ooeemusic
Level 7

Re: Apple TV app network unavailable error

Same issue here. "Network unavailable" no fixes over tried have worked.