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Rajesh
Newbie

Amazon Prime app not found on Roku

There should be some way around to solve this issue !

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator

Re: Amazon Prime app not found

Hi @Rajesh,

Congrats on your first post in the Roku Community!

We would be happy to look at what we can do to help you to make sure we are providing the best streaming experience but we need more details.

Please help us with the below information to proceed further:

  • What kind of issue are you experiencing?
  • Which streaming channels are you experiencing this issue on?
  • Could you please verify if you getting any error messages/codes when you are trying to update your Roku device?
  • Where are you currently located?
  • What are the steps to reproduce the issue you are seeing?

We look forward to hearing from you and looking closely into this issue. Thank you!


Best regards,
Mary

Mary F.
Roku Community Moderator
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