Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Rajesh
Newbie

Amazon Prime app not found on Roku

There should be some way around to solve this issue !

0 Kudos
1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator

Re: Amazon Prime app not found

Hi @Rajesh,

Congrats on your first post in the Roku Community!

We would be happy to look at what we can do to help you to make sure we are providing the best streaming experience but we need more details.

Please help us with the below information to proceed further:

  • What kind of issue are you experiencing?
  • Which streaming channels are you experiencing this issue on?
  • Could you please verify if you getting any error messages/codes when you are trying to update your Roku device?
  • Where are you currently located?
  • What are the steps to reproduce the issue you are seeing?

We look forward to hearing from you and looking closely into this issue. Thank you!


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.