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polarBot
Newbie

All videos stuck on the prime app screenshot

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Recently I observed this weird bug.

Steps to reproduce :

1. Open the prime video app on roku, scroll around a bit

2. Then switch to any other app (tried youtube, netflix hulu, roku live, even prime video) and play any video.

3. The audio is played correctly but the video only shows the prime video app screen where I last left it.

Workaround-

Clear the cache and never use prime videos

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2 REPLIES 2
mop_891
Roku Guru

Re: All videos stuck on the prime app screenshot

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mop_891
Roku Guru

Re: All videos stuck on the prime app screenshot

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Just so everyone knows. The link in the solution "California Health Insurance" is spam.

update: looks like the mods removed the "solution" with the spam link.. TY moderators.

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