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Bavaria613
Newbie

Ads are 3 times louder than the program I am watching!!!

The ads on the ROKU channel are three times louder than the program/show I am watching on my ROKU TV.  This should not be allowed.

In addition, the same ads appear over and over.  How about some AI to show me ads I am actually interested in?  So annoying!

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Ads are 3 times louder than the program I am watching!!!

Hi @Bavaria613,

Greetings and welcome to the Roku Community!

We're sorry to hear about the experience you had with the commercials and ads on The Roku Channel. We want to assure you that we are committed to providing our streamers with the best experience, and we strive to avoid any content that blemishes this goal. We'll make sure to share this with the team so it can be reviewed.

In the meantime, could you provide us with an image of the ads that display loud audio so we may be able to track this?

Your response would be much appreciated.

All the best,
Kash

Takashi O.
Roku Community Moderator
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