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cmendoza
Channel Surfer

Added Paramount + app not part of Roku & would like to remove it

When the 30 day free trial was going on, I clicked on the lone Paramount+ app that is separate from Paramount+ on Roku & I would like to get it removed. Thanks! 

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renojim
Community Streaming Expert

Re: Added Paramount + app not part of Roku & would like to remove it

If you started the free trial through Roku, highlight the app on your Home Screen and press * on your Roku remote.  There should be an option to "Manage subscription".  If you started the free trial directly with Paramount+, you may have to cancel the subscription with them, but "Manage subscription" will be replaced by "Remove app".  Note that removing an app doesn't cancel any subscription.

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cmendoza
Channel Surfer

Re: Added Paramount + app not part of Roku & would like to remove it

I never started a free trial with Paramount+ since I subscribe to Paramount+ through Roku. I highlight to remove & there is no option that says "Remove app". 

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renojim
Community Streaming Expert

Re: Added Paramount + app not part of Roku & would like to remove it

@cmendoza, the "Remove app" option is replaced by "Manage subscription" if you have a subscription through Roku.  You may have unknowingly started that free trial through Roku.  You should be able to cancel the auto-renew of the subscription by choosing the "Manage subscription" option or by logging into your Roku account at https://my.roku.com using the email address that's displayed on your Roku device under Settings->System->About.  Once the current term of the subscription expires you should see the "Remove app" option.

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Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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