Hi @Hairycows_1,
Thanks for your first post on the Roku Community.
We're glad you are here so we can best assist you. May we ask where are you trying to access Acorn TV, through The Roku Channel or a standalone channel? Do you remember getting an error message or code? Does the issue only occur on this specific channel or all channels on your Roku device? What troubleshooting steps have you taken so far to try to resolve the issue?
Please keep us posted so we can look into this further.
Regards,
Nimfa