Channels & viewing

[colby2]

Acorn out of the blue comes on and then goes off .  Not all shows on Acorn just some.  Anyone else having this  problem?  My Roku stick is only 2 weeks old.   No problem watching other streaming channels.

[RokuTakashi]

Hi @colby2,

Thanks for posting here in the Roku Community.

We're sorry to hear about this experience you had with the Acorn channel. Let's try some troubleshooting steps to see if it resolves the issue. Kindly follow the steps below:

1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.

You may also refer to this link: How to resolve a channel playback issue | Official Roku Support

If the issue persists after performing the provided troubleshooting step, you may want to contact the channel provider's support directly and inquire further about this issue for a workaround that needs an update on their end to resolve this since most channels on the Roku platform are designed and maintained by the channel providers themselves.

Keep us posted on what you find out.

All the best,
Kash

[makaiguy]

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@colby2 wrote:

Anyone else having this  problem?

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Can you mention some of the programs are involved so we can check on our systems?