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Janie53
Newbie
‎04-19-2023 07:13 AM

Acorn login not working getting error

When I try to log in to Acorn it gives me an error message and says to check my password and e-mail. I did that and still got the same message when I tried again.

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RokuNimfa-C
Retired Moderator
‎04-19-2023 01:27 PM

Re: Acorn login not working getting error

Hello @Janie53, 

Greeting from Roku Community. 

Thanks for your first post. We understand that you trying to log in to the Acorn channel but receiving an error message. To clarify, your subscription is through Acorn standalone channel. Is that correct? May we also ask where are you attempting to log in to the channel, is it outside of your Roku device? 

Were you prompted to create an account during purchase? You use your Roku account's email and password to access your subscription. Get help with your Roku email and password for assistance accessing these channels.

Keep us posted on what you find out. 


Regards, 
Nimfa

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