Channels & viewing

[RA23]

I have a longtime Acorn TV subscription on Roku.  Recently I cannot view Acorn offerings except by using a 7 day trial on Britbox.  I don’t want another subscription. Please help. 

[RokuJanadeeK]

Hi @RA23,

Welcome, and thanks for reaching us here at the Roku Community!

As per checking, we have verified the Acorn subscription under Roku; thus, it will be more effective if you directly contact our Account-Billing team, as they are the best ones who can further assist you with your subscription discrepancy. Visit our Account and Billing Support page and choose the "Account, payments, and subscriptions" category. There should be an option where you can talk to one of our live representatives.

If you need further clarification and assistance, let us know.

Sincerely,
Janadee