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PMG1
Newbie
‎07-26-2023 03:41 PM

Access to Paramount with account credentials

I added Paramount channel but cannot access.

No issue signing into account on phone app. but I can't connect through Roku.

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1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator
‎07-29-2023 10:34 AM

Re: Access to Paramount with account credentials

Hi @PMG1,

Welcome to the Roku Community!

We understand that you're having a problem with your Paramount+ channel. We will be more than happy to look into this issue that you're experiencing. Are you getting any error codes or messages when you try to sign in to Paramount+? Is the issue happening on all contents or channels, or is it isolated to one content or channel? (Specify) What troubleshooting steps have you taken so far?

With detailed information, we will be able to assist you further.

Thanks,

John

John
Roku Community Moderator
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