Channels & viewing

[K-em_see]

I was in the middle of watching mad men, which is why I got AMC+ on the Roku channel, but it disappeared from my view history and it's not showing it's available. Only available through the AMC+ app. So I tried to sign up for that, but it won't let me with an active subscription to it through Roku. I cancelled it, but it still won't let me use the AMC+ app. Horrible experience. Is there anything I can do?

[coco5430]

Following!!

EXACT same here.

I was just starting Mad Men Season 6 and had subscribed to AMC+ on Roku just for this show. It's wildly crazy there wouldn't be some kind of notice that the show had a limited streaming window or that it would be removed in T-# of days. Really terrible customer service and communication.

[wanderlove]

Same: I subscribed to AMC+ for Roku specifically to watch Mad Men. The show disappeared last night.

Search results for Mad Men include the standalone AMC and AMC+ apps, but they no longer include AMC+ for Roku.

@Roku: what gives?

[ChrisJG2024]

I figured it out by cancelling my AMC+ membership that was tied to my YouTube TV account and then went into my Amazon Prime video account and signed up for AMC+ there. I now have access to all of the episodes commercial free (again).

[coco5430]

Thank you for posting this! This does nothing to change my disappointment and frustration with the communication between AMC+ and Roku and between Roku and it's customers. 

[Nemesis55]

same problem with me…..was watching MAD MEN using AMC+ on Roku Channel and Roku removed the show starting on Oct 1st  

What I did:

1-Went to Roku WEBSITE, signed in, and CANCELLED my AMC+ on Roku subscription 

2-Called customer service at (816) 272-8106.   Asked for refund of $8.99 subscription that I paid on Sept 28th because I can’t watch    They processed a credit. 

to continue watching the show, you will have to go into AMAZON PRIME or APPLE TV, search for it and pay 1 of those services to see it.

if you try to go directly to AMC+ and sign up…..you will get a error message that you still have a subscription and it will try to send you back AMC+ on Roku 😡

[K-em_see]

Thank you! It's so ridiculous that content would vary between the app offered through Roku vs the main app. Especially when they cost the same. I will never sign up for a Roku app again and go straight to the source!