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Robert22
Newbie
‎07-12-2023 06:59 AM

AMC+ Stopped after charging my account.

AMC+ was charged to my account yesterday 7/11/23. It has stopped working on ROKU after uninstalling Roku and AMC+. Restarted system a number of times even after reinstalling both apps. Stopped AMC+ from charging me again. I will be out $8.99 with no way to speak to anyone. Waste of time and $.

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RokuJechealR
Community Moderator
Community Moderator
‎07-13-2023 06:55 AM

Re: AMC+ Stopped after charging my account.

Hi @Robert22,

Thanks for the first post in the Roku Community!

Regarding this matter, it will be effective for you to contact our Account-Billing team directly, as they are the best ones who can further assist you.

You can visit our Account-Billing Support page and choose the "Account, payments & subscriptions" category. There should be an option to talk to one of our live representatives.

You can also view and check the charges on your account, and this link will help you out: How to review your purchase history and charges to your Roku account.

Please keep us posted, and we'll continue assisting you from there.

Best regards,

Chel

Jecheal R.
Roku Community Moderator
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