Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dfc
Level 8

Watch TCM problem

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The 'Watch live' feature on Watch TCM has stopped working as of a few days ago. All the other Watch TCM features work. I tried deleting and re-installing Watch TCM but the problem won't go away.

photo of TCM Roku error message - http://u.pc.cd/2QwrtalK

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dfc
Level 8

Re: Watch TCM problem

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The problem cleared up last night around 7pm. I also reported the issue to TCM who indicated that they were aware of the 'outage with the Live TV feature on Roku'. Thanks for your reply.

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makaiguy
Level 21

Re: Watch TCM problem

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After removing a channel, best practice is to restart your Roku to clear its memory before reinstalling the channel. Did you do this?

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

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dfc
Level 8

Re: Watch TCM problem

Jump to solution

The problem cleared up last night around 7pm. I also reported the issue to TCM who indicated that they were aware of the 'outage with the Live TV feature on Roku'. Thanks for your reply.

View solution in original post

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