Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Bluesprings1
Level 7

Re: Sky News Live TV on Roku not connecting

Same here!  Very frustrating!

Bluesprings1
Level 7

Re: Sky News Live TV on Roku not connecting

Same here very frustrating!!

jkk1
Level 7

Re: Sky News Live TV on Roku not connecting

Same here 

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Oweale
Level 7

Re: Sky News Live TV on Roku not connecting

I'm having the same problem. I can view pre-recorded videos but no live stream. Tried uninstalling reinstalling updating. Get the same error message that says contact customer support if the issue keeps happening. I hope they fix it. But I'm able to watch the live stream on my PC with a browser from their website.

ml8585
Level 7

Re: Sky News Live TV on Roku not connecting

The problem is back today (2/26/22). Similar problem on Apple TV - will not connect but no reason given - but works fine on IOS SkyNews app or via the skynews website.

Robu
Level 7

Re: Sky News Live TV on Roku not connecting

Yes. Same issue. Tried suggested fix but still not working for live feed. Roku issue or Sky News issue?

GooseGirl
Level 7

Re: Sky News Live TV on Roku not connecting

I am having the same problem. I have deleted the app, rebooted Roku, reinstalled the sky news app, and the live news is still not playing

MJPinJacksonTN
Level 8

Re: Sky News Live TV on Roku not connecting

Nope.  Reinstalling after reboot did not work.

katiekrunch
Level 7

Re: Sky News Live TV on Roku not connecting

Ditto here too.  All other channels connecting fine and pre-recorded sky news, just problem with live broadcast.  I did wonder if the Kremlin had been interfering with the live stream to prevent the truth being broadcast  !!!!

MrBob13
Level 7

Re: Sky News Live TV on Roku not connecting

Same Problem. Reboot Reinstall Not Resolving the issue.  Please Send Another Answer To Solve This Issue.  Thank You.