Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Rmpromo
Level 7

America’s voice streaming issues

Why is it every time I watch America’s voice channel it drops connection and brings me back to the main menu then when I tried to click on America’s voice again it just goes back to the main menu give it a couple of minutes then it’ll work fine but after a couple of minutes it’ll drop again

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6 REPLIES 6\
RokuDanny-R
Roku Employee
Roku Employee

Re: America’s voice streaming issues

@Rmpromo 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Rmpromo
Level 7

Re: America’s voice streaming issues

No I’ve tried just about everything customer service has recommended and still having the same issue.

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RokuDanny-R
Roku Employee
Roku Employee

Re: America’s voice streaming issues

@Rmpromo 

Thanks for the update.

If the issue remains unresolved, I'd recommend reaching out to America's Voice channel support directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the America's Voice channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

Thanks,
Danny

Danny R.
Roku Forum Moderator
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tripletaco
Level 7

Re: America’s voice streaming issues

If I press the pause button, a drop down appears and asks if you want to exit America's Voice and go to Prime.  This I believe is a form of censorship.  It is irritating.  Stop this nonsense ROKU!

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6235
Level 7

Re: America’s voice streaming issues

I can't help thinking this is a form of restricting free speech. I used to be able to access America's Voice on Roku until recently. So I watch it from  the internet.

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AvsGunnar
Community Streaming Expert

Re: America’s voice streaming issues

@6235 

Sometimes Real America's Voice Channel just has some problems streaming through their Channel/app. Normally just have to be patient and it will begin to work again without user intervention. 

You can verify if this is the issue when the stand-alone Channel/app fails to work properly by either using their online (website) access, trying to access through the Rumble Channel/app or merely by watching it on Channel 175 on the Roku Channel Live TV.  

Hardly think Roku is censoring this content if it is provided a LiveTV channel spot (again ch. 175) on the Roku Channel.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insigna RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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