Channel Issues & Questions

[nantiques]

I have gone through all the steps on adding the Bill O'Reilly No Spin News channel to my Roku channel line-up.  It tells me I have added it, but when I check my Roku Home Page, the channel logo is NOT there.  I can usually figure out these things myself, but I'm at a loss here.  Can anyone help?

[makaiguy]

What model Roku do you have?

This is currently a private/uncertified channel you add to your account by entering its code when logged into your Roku web account.  It may not install from your account to your Roku device, though, if you have an older Roku model that the channel was not written to support.  I cannot find info on the O'Reilly site re what Roku models are supported.

[nantiques]

It is a Roku Premiere HD/4K/HDR.  Thank you for any help!  )

[nantiques]

Hi, me again.  We had the Roku Streaming Stick (green box) before and had no problem adding Bill's channel to our Roku Home Page.  With this new Roku Premiere, I'm not able to add it.  ??

[makaiguy]

Make sure your Premiere is linked to the same account as your Streaming Stick is. On both, Settings > System > About will show you the linked account, identified by email address.

[nantiques]

Yep, it is linked correctly with my same email address.