Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
smokey4111
Channel Surfer

outdoor camera stop working

 
0 Kudos
2 REPLIES 2
smokey4111
Channel Surfer

Re: outdoor camera stop working

outdoors camera just stops after doing update a little better but still shuts off When open phone app it will turn back on while phone app is on, will turn off when close app (smart home)

0 Kudos
RokuReynan-L
Community Moderator
Community Moderator

Re: outdoor camera stop working

Hi, @smokey4111.

Greetings from the Roku Community!

Thanks for letting us know about this issue with your camera turning off when your app is open. We'd like to know more about this.

May we know what is the status light of your camera when your app is open? Also, is there an error code?

With detailed information, we will be able to assist you further.

Thank,
Reynan

Reynan L.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.