Cameras & doorbells

[darrcie]

I logged into the smart home app and set up my indoor camera just fine. I used the same login on the app on a different device and I had to add the camera again and then the camera disappeared from the original device. How can I access a single camera from multiple mobile devices?

[RokuERey]

Hi @darrcie,

Greetings from the Roku Community!

We understand and appreciate you reaching out about this setup. Yes, you can actually set up your Smart Home app on different devices as long as you use the same credentials. When you say "disappeared," have you tried reinstalling the app and restarting your device, then trying again to see if you're still seeing the same issue occur?

Or let us know more about this so that we'll be able to provide you with the appropriate next step.

Thanks,

Rey