Cameras & doorbells

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Wireless Doorbell only last for a week

My Roku doorbell only lasts for a week on a full charge.  Even on power save.  Do I have a defective unit or is this brand just like that?  My nest doorbell while lasts for months.  

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Community Moderator
Community Moderator

Re: Wireless Doorbell only last for a week

Hi @Mrtrainor81,

A warm welcome to the Roku Community!

Thanks for letting us know about this kind of behavior you have experienced with your Roku doorbell. We would be more than happy to look into this, and we'll need information. How often are you using your Roku Smart Home Doorbell? Also, how long are you currently charging the Roku device?

In the meantime, we would recommend trying to use another USB adapter and charging it to full to see if it's able to last longer. It's possible that the USB adapter that you are currently using isn't providing adequate power to charge the Roku device.

Keep us posted.

All the best,

Takashi O.
Roku Community Moderator
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