Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
tmrsms
Reel Rookie

Wireless Doorbell Not Charging

Although fully charged initially, the battery drained to 17% after 2 days of use. The charging cord sent with the camera stopped working after one use. The camera has now been on a reliable charger for over 24 hours and is only at 55%. Obviously, this is not acceptable quality. How do I get a replacement or a refund? 

0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: Wireless Doorbell Not Charging

Hi @tmrsms,

Warm greetings from the Roku Community!

Please be aware that we have sent you a private message here in the Roku Community.

We'll wait for your response.

Thanks,
John

John
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.