Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wire Free video door camera not charging

So all of sudden my camera stop charging, trying to get in touch with Roku tech support is very difficulty , You would think as big as Roku as a company it would be easy. I received 2 different emails from tech support and I am still not sure if I will receive a replacement.

0 Kudos
Community Moderator
Community Moderator

Re: Wire Free video door camera not charging

Hi @rita5722,

Warm greetings from the Roku Community!

We understand you are having a problem with the Roku doorbell camera since it is not charging. We would be delighted to help you further. After verifying on our end, we can say that our Support team has already taken care of this. Therefore, we advise you to keep in touch with them regarding your issue with the Roku doorbell camera.

Please let us know if there's anything else that we can do to assist you.

Kind regards,

Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.