Cameras & doorbells

[rita5722]

So all of sudden my camera stop charging, trying to get in touch with Roku tech support is very difficulty , You would think as big as Roku as a company it would be easy. I received 2 different emails from tech support and I am still not sure if I will receive a replacement.

[RokuJohnB]

Hi @rita5722,

Warm greetings from the Roku Community!

We understand you are having a problem with the Roku doorbell camera since it is not charging. We would be delighted to help you further. After verifying on our end, we can say that our Support team has already taken care of this. Therefore, we advise you to keep in touch with them regarding your issue with the Roku doorbell camera.

Please let us know if there's anything else that we can do to assist you.

Kind regards,
John