Cameras & doorbells

[Hawgmag]

Aside from deleting it, how do you stop or suspend a camera device trigger once it is active?

[RokuRiamie-D]

Hi @Hawgmag,

Thanks for posting in the Roku Community!

We would be more than willing to provide you with further details on how to disable the trigger on your Roku camera. Please follow the details below.

• Roku Smart Home device settings:

1. Choose the Device you want to turn off the Notification
2. Tap the Settings icon at the top right concern
3. Tap Notifications
4. Tap Send Notification
5. Turn off Send Notification

• Roku Smart Home app settings:

1. Roku Smart Home page
2. Tap Account at the bottom right
3. Tap Notification
4. Tap Push Notification
5. Turn off Push Notification

For more help, please visit our Roku Support article: How to use smart detection for your Roku Smart Home camera or video doorbell

We hope you find this information helpful.

Cheers,
Riamie

[Hawgmag]

Please read my inquiry again.  Not asking about notifications, was asking about device triggers.  Which are a type of rule, as opposed to a notification.  IE: When motion is detected on camera A, sound alarm (siren) on another device.  There are times when I want motion detection and notification, but do not want the siren to go off.

Hopefully that makes a little more sense.

[RokuRiamie-D · Accepted solution]

Hi @Hawgmag,

Thanks for the response!

To turn off or suspend the device trigger without deleting the rule, please follow the steps below:

From the Roku Home page, select:

1. Edit Rules
2. Select a Device Trigger (for example: Camera)
3. You will be prompted to "Edit device trigger".
4. You will see options to turn on/off, so toggle to turn it off.
5. Tap Save.

Thank you for your patience and cooperation. Please keep us posted.

Thanks,
Riamie

[Hawgmag]

Thank you, that will work!  Would really be nice if they could add a trigger as part of a shortcut but this will work for now. Thanks again. 

[RokuRiamie-D]

Hi @Hawgmag,

Thanks for the update!

We are glad we were able to address your issue. No worries, our Roku team will be aware of your input. Please don't hesitate to reach out again if you have more concerns about your Roku.

For further Roku support, you can:

• Create a post here in the Roku Community
• Check out the dedicated Roku Contact Us page for device or account issues.
• Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page

Thank you for your understanding and continued participation in our community!💜

Cheers,
Riamie