Cameras & doorbells

[Smithtim]

I have Roku wire-free doorbell bought from Walmart. Now the doorbell will not charge. I am using the charging cord that it came with. I’ve even tried other cords. Thinking of canceling my subscription and going with another company if I don’t get any help. 

[RokuRiamie-D]

Hi @Smithtim,

Welcome to the Roku Community!

We understand that your Roku Wire-Free Video Doorbell is not charging. We appreciate the troubleshooting steps you have tried to resolve this issue and are willing to assist you further.

Have you tried plugging it into a different power outlet? If not, please try plugging it into another outlet. We would also like to know when you purchased this Roku Wire-Free Video Doorbell.

We look forward to your response.

Cheers,
Riamie

[Colby1664]

I've tried different cords and plugs but still not working.

[RokuRiamie-D]

Hi @Colby1664,

Welcome to the Roku Community!

We noticed in your post that your Roku Video doorbell is no longer charging. We appreciate the troubleshooting steps you have taken to fix the issue.

Please visit us on DM as we have sent you a private message for more details. Thank you for your understanding. We'll wait for your response.

Cheers,
Riamie