Cameras & doorbells

[jmarie12]

So my doorbell was working perfectly, but then it was having issues so when trying to fix them, i deleted my doorbell from my devices. Now i can’t seem to connect my doorbell back to my app, it’s still connected to my chime speaker, but when I try to put it back on my app it says it can’t find my doorbell anywhere. (the door bell is on and ready to pair each time i try.)

[RokuERey]

Hi @jmarie12,

Welcome to the Roku Community!

Thanks for letting us know about this issue. We'd be happy to take a closer look at this and see how we can get you up and running.

Have you tried resetting your Roku Wireless Doorbell Camera and then trying again to see if you can locate the device?

We would also suggest reinstalling the app to see if there are any differences after doing that.

Please keep us posted!

Regards,

Rey