Cameras & doorbells

[CRPuravida]

Roku Indoor camera SE. Plugged in. red light flashing in Front : yes... Pulled the base away from camera.. pressed setup button on the base... not getting prompt "Ready to connect"  

[Chas33]

Anyone provide an answer? I have the same issue

[RokuEuniceL]

Hi @CRPuravida @Chas33,

Welcome to the Roku Community!

We're happy to help you set up your Roku Indoor Camera. Please be advised that before you get started, make sure your smartphone or tablet is connected to your 2.4 GHz Wi-Fi network and that your internet connection can reach you. If, in any case, you are not getting the prompt "Ready to connect," please try to re-set up the camera by unplugging it from the wall outlet and plugging it back in. Hold the Setup button on the camera for 15-20 seconds until the light blinks to factory reset, and you can delete the camera from the main home page of the Roku Smart Home App and start again. You can check out this link here for guided steps to set up your Roku Indoor Camera SE.

Let us know if this works for you.
All the best,

Eunice

[CRPuravida]

Did every step which yoiu mentioned,... not getting the prompt. Now even the light stopped blinking 😞

[RokuTakashi]

Hi @CRPuravida,

Thanks for keeping us posted!

Kindly be informed that we have passed along your information and concern to the Support team. They will assist you further regarding your concern, so we recommend keeping an eye on your email since they will contact you from there.

In the meantime, we appreciate your patience and understanding.

All the best,
Kash

[Smllbert4587]

how do restart

[Smllbert4587]

my phone will not scan the camera to reconnect