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Ash805240
Newbie

Roku Wired Outdoor floodlight security se

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Recently got this unit said it was easy. Proven to be otherwise, I have Tmobile wireless gateway set to 2.5Ghz and security wpa/wpa2. The camera system seems to be incompatible. I use my Google on hub which is now unsupported wifi, it sync with the on hub but doesn't work, doest seem to conn3ct to yhe tmoblie one either. I'm lost I meed this fixed for my safty in hime I was attacked. 

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RokuJohnB
Community Moderator
Community Moderator

Re: Roku Wired Outdoor floodlight security se

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Hi @Ash805240,

Greetings from the Roku Community!

We understand you are having a problem with the Roku floodlight camera since it was not connecting to your Wi-Fi. We're happy to assist you. Please check out this support article here on why is my Roku Smart Home device not connecting to the app during setup?

If the problem still persists, please keep us posted.

Best regards,
John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Roku Wired Outdoor floodlight security se

Jump to solution

Hi @Ash805240,

Greetings from the Roku Community!

We understand you are having a problem with the Roku floodlight camera since it was not connecting to your Wi-Fi. We're happy to assist you. Please check out this support article here on why is my Roku Smart Home device not connecting to the app during setup?

If the problem still persists, please keep us posted.

Best regards,
John

John
Roku Community Moderator
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