Cameras & doorbells

[Nickm88]

So I have the roku indoor wired camera and I bought an echo show 5 2nd gen. The camera was showing up on there and I could see the camera which is why I bought the echo show and now it says unresponsive. Things I have tried are disabling the skill factory resetting the camera and echo dot and echo show with no change. Wifi signal is perfect. Im wondering if maybe its some sort of outage with the alexa and roku.  Any ideas?

[RokuAnjelie]

Hi @Nickm88,

A warm welcome here in the Roku Community.

Thank you for letting us know about your concern. We're here to help. Here are some steps that may help resolve the issue:

You can check it on our support page: Amazon Echo Show

Please keep us posted on how it goes! 

Thanks,

Anjelie

[Nickm88]

I have tried this numerous times unlinking the skill and re linking it and roku account to alexa but still tells me its not responsive. The camera works perfect on my phone. I just want to be able to see it at all times on the echo show. It did work and I dont know what happened but it says not responsive check network connection on the echo show. I have factory reset the camera, Ive factory reset the echo show and echo dot with no success. Also connected to different wifi band with no success either.

[rcw2]

The same thing is happening to me. I even deleted all the cameras from my Alexa app, and when I went to try and re-add them, Roku is no longer showing up as a Camera brand under the list of cameras to add.

[Nickm88]

Something wonky is going on between Roku and Amazon. U gotta add the Roku smart home skill and it adds the camera though that’s how it adds to Alexa